Customer Testimonials
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I had such a great experience at Central Ave Chrysler Dodge Jeep Ram! A huge thank you to Jim and Eddie for making the entire car-buying process so easy and stress-free!
Jim Inginito was absolutely amazing from start to finish! He went above and beyond to make sure I got exactly what I wanted. His patience, professionalism, and willingness to help made all the difference. He never made us feel rushed or pressured, and I truly appreciated how smooth he made the entire experience.
Eddie was also fantastic! He was friendly, helpful, and a pleasure to work with.
It’s ... Read More Google - Nov 12, 2026
Excellent customer service! Very professional.
Mohamad help me get into my 2024 Jeep Wrangler. I had called the dealership the night before as they were closing and Moe made sure to call me that same night just to get an idea of what I was looking for. By the next day, he had done his homework and he had my car already laid out for me. It was exactly what I was looking for! This was honestly the fastest car transaction I’ve had in my life. But it was efficient. Later I had an issue with my seat warmer and I was able to text ... Read More Google - Nov 11, 2026
Loved our experience here. We traded in our Jeep Cherokee for a Jeep Wrangler and it’s amazing! Our sales consultant was Mohamed H. Abuteen and he went above and beyond to get us what we wanted and for a great price! Everyone in the shop was kind and helpful! 10/10 would recommend this dealership! Thanks again!!
I first visited the dealership (Central Avenue Chrysler Jeep Dodge Ram) on Thursday night for 30 mins and spoke with Leif Johansson. I returned on Saturday so I could get pricing and see the different options but actually drove out with my new vehicle (2026 grand Cherokee 85th edition) and Leif made the whole experience a pleasure.
He was knowledgeable, professional, and attentive. He listened to what I wanted and the features I liked, answered my questions clearly, and gave me the information I needed to make a decision. I never felt pressured or rushed—he was patient, helpful, and genuinely focused ... Read More Google - Nov 10, 2026
Great customer service.
The customer service was satisfactory. I didn't leave feeling like I had been taken advantage of. All staff from customer service, cashier, to technicians were a pleasure to work with. Whenever I'm in town, I'll be visiting Central Avenue CJDR for my auto needs! Thank you 😊
Very professional and helpful
Nico and the team were amazing!! Made the process very easy !!
Great service They were very informative. Everyone made sure my needs were met
Very good service nico the best
The staff is great and will do what they can in order for you to get the best deal.
The reason why I hit 2 stars is because I purchased a car on 0ct 15th, I've mentioned im going on vaca at the end of Oct. Never received my car, but I have been told week by week oh it'll be ready before you leave x2. Now im on vacation and I still dont have my car.
There is an obvious reason I went to purchase a car before I left but the dealership cant deliver. If I had ... Read More Google - Nov 2, 2026
Always great service!
I took my 2023 Grand Cherokee to get a recall done and a diagnostic test. I was treated very well and had a good laugh with Ms.Marisol Cruz. They kept me updated with the status of my truck and it was ready at the time promised. Great team.....Great job. 👍🏾👍🏾
Marco got me in and out, I appreciate his help and professionalism! He is 5
Really appreciated Thomas and crew for helping get my vehicle back ina timely manner. Passed inspection because of it. Thank u guys so much!
Marco in service was amazing! He got me in and out quickly. Highly recommend this place
We had a great experience at the Jeep dealership in Central Ave Yonkers! The first time we visited, we were just browsing and considering the possibility of changing our current vehicle. Jayden was our salesperson, and he was incredibly helpful from the very beginning. He took the time to show us the vehicles we were interested in and let us test-drive them without making us feel pressured.
Once we decided to purchase our new Jeep and trade in our current vehicle, Both Jayden and Andrew were extremely helpful, patient, and professional, making everything go smoothly from start to finish.
We ... Read More Google - Oct 26, 2026
Speedy service with dedicated team members to provide personalized assistance.
Thanks to Jayden Smyth, I traded in my old truck, got a great deal on my new one, and had it delivered right to my home. I really appreciate the excellent service!
Please be careful when turning in your lease with this dealership. They will withhold information from you just to get a sale. They will ruin your credit through the indirect lender and wash their hands stating it was all in the contract.
Great experience all around. Both Leif and Lee were extremely helpful from start to end. Highly recommend.
Just got a Ram 1500 from them, Nico was a huge help. Was texting with me after hours answering questions. Went over the entire truck pairing phone etc before I left. Go to Nico!!
Jimmie Green and team are true professionals that know how to provide excellent customer service. Seamless transaction throughout, Jimmie made everything easy for me and got me a great deal. Looking forward to continuing to work with these guys.
The dealership including the managers did a great job, very professional. John Rosabella is a top notch salesmen. Can’t recommend him enough. Great person.
The very good dealer Moe is a great sales rep I give the Jeep dealer 6
The service was exceptional
Very unprofessional dealership, I made an appointment to check the swing gate for the trunk because the lines of the body were not lining up and they just needed it to adjust the hinge which is basically four bolts. They made me waste my time go to the dealership, and once I went in there the first thing the guy said was this is a body shop work how is a body shop? A brand new car with 800 miles on it it’s just a basic adjustment. They refuse to even look at the car, not even do anything on ... Read More Google - Oct 14, 2026
We’ve just leased our second vehicle from Lester at Central Ave Jeep and will keep coming back for a reason! Lester is honest, professional, and incredibly easy to work with. He makes the entire leasing process smooth and stress-free, and we always feel confident that we’re being treated fairly. It’s refreshing to work with someone you can genuinely trust. We highly recommend Lester and look forward to working with him again!
⭐ 1 STAR – BUYERS BEWARE!
I am absolutely disgusted with the way this Jeep dealership conducted business. My pregnant wife and I trusted this dealership to give us a fair deal, and instead, we walked away feeling completely taken advantage of.
We were leased a Jeep for $670 a month, only to find out that a friend of mine leased the same Jeep from a dealership in Elmsford, NY, for just $440 a month! That’s a $230 difference EVERY SINGLE MONTH — $2,760 a year!
What bothers me most isn’t just the money. It’s the fact that my pregnant wife and I walked into ... Read More Google - Oct 13, 2026
Our experience with this Jeep dealership has been nothing short of a nightmare. Our 2024 Jeep Wrangler 4xe has been plagued with issues, including multiple recalls and persistent electrical problems that have left the vehicle completely unable to start.
We brought the Jeep in for service, where it sat for approximately ONE MONTHS while the dealership claimed they couldn’t identify the cause of the electrical problems or why the battery kept draining. After ONE month, they returned the vehicle to us, assuring us that it was working properly. The service manager even gave us his personal phone number in case ... Read More Google - Oct 12, 2026
Very prompt. Communication could be a little better, but would still go back
When you invest in a 2026 vehicle, you expect quality, reliability, and a dealership or service department that stands behind the vehicle it sells. Unfortunately, this experience has been far from that expectation.
The vehicle was leased in March 2026, and since then, we have experienced the same repeated issues regarding the Motor! Now, the vehicle has been sitting in the shop for over a month, WITH NO LOANER and the overall service experience has been incredibly disappointing.
What makes this especially frustrating is not just the recurring issue itself, but the lack of urgency, attention, and customer care. A new vehicle ... Read More Google - Oct 9, 2026
I would like to tell the truth maintenance service is unprofessional . been waiting two weeks for my AC and heat to work and I have a two year-old daughter. He told me the piece would be in their Marco. I called him and he had me on hole from 2 PM all the way to 3 PM in the phone just completely went dead. They’re very unprofessional there and it’s sad.
To my favorite sales Rep KEN SEGAL! The experience you gave me literally could not have been better! Everyone should know how amazing you are and that if they want a five star experience they should use you!
The best service
I scheduled an appointment to come in a see some vehicles being my lease was approaching it maturity date. I was welcomed by sales representative Michael T. From the moment he approached, it was nothing but great energy, amazing vibes and customer service. He was very professional and patient with me when I had any questions about the vehicles, the process of exchanging a lease and getting a new vehicle I would like and afford. He took his time to go through the features of the car and allowed me to learn the basics of the car. He definitely said , “ ... Read More Google - Oct 2, 2026
Recently just lease, my 2026 Jeep Cherokee from here. I Have to give Guy a big shout out for making the process so easy and seamless.
Great place made the hassle of buying a car so easy !! Very professional and efficient
I went for recall on my Jeep. They took me in and explained what needed to be done. I was also concerned about my brakes and without me asking they let me know that I needed to address it. I was very happy withe the service.
While, the sales person was very cordial and knowledgeable. Once the contract was signed, The contract was not explained. I simply got what my down payment was and my monthly payment. I was not happy that I got a half a tank of gas after all the money that I spent, and I was promised change oil coupons which I did not receive.
I scheduled my oil change for an early Saturday morning and I was in and out thanks to Marco. No complaints ever when it comes to these guys- from sales to the service dept. they are all great.
I'm very satisfied with my new RAM 1500, Jericho was very professional, helpful and got me a very good deal on this truck.
I had an outstanding experience purchasing my new car at Central Avenue Raw. From start to finish, Lester was very professional, knowleageble and genuinely focused on making my process smooth and streess-free as possible. All of my questions were answered promptly, and everything was handled with transparency. I highly recommed working with Lester if you're looking for a great-car buying experience. Thank you, Lester, for making this one of the best dealership experiences I've ever had!
Nico Hincapie took great care of us. We've now bought our last two cars through him, and both times he went above and beyond to get us exactly what we wanted. He's never pushy — he listened, worked within our budget, and helped us find the right fit. If you're car shopping, ask for Nico. You won't regret it.
They did exactly what they were suppose to do it was some difficulties but it was there fault it was the insurance fault they fix my car and it’s rides pretty well I have no complaints thank you for your help. Guys 😊 when I upgrade I’m coming to you guys lol
I recently leased a Jeep Grand Cherokee Summit from Central Avenue Chrysler Dodge Jeep Ram, and I couldn’t be happier with the experience. I absolutely love the vehicle, and the entire process at the dealership was smooth and enjoyable from start to finish.
The staff was professional, knowledgeable, and attentive, and I never felt pressured or rushed. They made the leasing process easy, answered all of my questions, and made sure I was completely comfortable with everything before driving away.
I’m extremely satisfied with both my new Grand Cherokee Summit and the level of service I received. I ... Read More Google - Sep 26, 2026
Experience was great
I recently leased a Jeep Grand Cherokee Summit from Central Avenue Chrysler Dodge Jeep Ram, and I had an excellent experience from start to finish. I absolutely love the vehicle and couldn’t be happier with my decision.
I had the pleasure of working with Jim Ingenito, who was terrific throughout the entire process. Jim was professional, knowledgeable, straightforward, and extremely helpful. He made the leasing process easy and stress-free, answered all of my questions, and made sure everything was taken care of.
It’s refreshing to work with someone who provides great customer service without making you feel pressured ... Read More DealerRater - Sep 26, 2026
I had to leave 1 star... if it were up to me, I'd leave none...
First off... I have to say that Leif who sold us the used car was very very nice. That's the only good thing about this dealership.
The finance guy who we dealt with - I believe his name is Joelle was a very condescending person. He was sarcastic and basically rushed us out of there. The car was for my son and his girlfriend and from the start they told Joelle and Leif that they wanted to keep their payments at $200... the most about $210. ... Read More Google - Sep 21, 2026
Worst experience ever. I went for a recall on my vehicle. All I got out of there was a scratch on my car worst customer service ever not only did I get my car scratched. They told me I didn’t have an appointment even though I made it.
They were professional friendly and a pleasure to work with. Leif Johanson is a great salesman, but he isn't a high pressure type. He gives a lot of good information, but let's you breathe.
This is by far the most unprofessional car dealership that I have ever dealt with in by 30 plus years in buying and leasing cars from the sales process up to and including their service department.
I purchased a brand new 2026 Jeep Grand Cherokee and the car has been in for service already twice and mind you I only had the car for two months; the first time around I was told there were no issues and of course because they never resolved the issue it became a much bigger a significant safety issue that I now need to wait two ... Read More Google - Sep 16, 2026
I was disappointed with the follow-up after leasing a vehicle from this dealership a few months ago. When concerns arose about my lease, I made several attempts to speak with my salesperson and a manager, but never received a return call. I gave the dealership multiple opportunities to discuss my concerns before posting this review. The lack of communication left me without answers and undermined my confidence in their customer service. Based on my experience, I am not looking for a return call at this point and I would not lease another vehicle here.
Worked with John Rosabella and he was beyond amazing. He was very knowledgeable about the car professional to deal with and very patient with all our questions. As a customer we couldn’t ask for more. His sense of humor put our minds at ease..clearly an asset to the dealership!!!
Umar was great and resolved the issue at hand so simply. Excellent job.Thanks, guys.
Marco is a great guy who always helps me awesome experience highly recommend .. visit them !
No problem taking your money but phone tag when you have questions about contracts and services owed. Buyer beware!
This dealership clearly doesn’t seem to have a porter or take pride in maintaining the condition of its property. There is garbage scattered throughout/around the lot, which is not exactly the kind of environment that makes customers feel comfortable about purchasing a vehicle. They also need to address the drainage issue. When they wash the cars, the water collects and sits along the sidewalk instead of draining properly, creating standing water that can attract bugs and mosquitoes. A proper drainage system would go a long way toward keeping the property clean, safe, and presentable.
I used to consider this my go-to dealership. I’ve been coming here since 2016 and even bought my 2016 Scat Pack from them. Back then, Felix worked there and always made sure I was taken care of. Unfortunately, my recent experiences have been completely different.
My wife brought the truck in after hitting a pothole because the steering wheel paddle shifter was acting up. We ended up paying over $1,800 for the repair because they offered her some other nonsense she did not need done, only for the exact same issue to come back.
Since I travel frequently for business, my wife ... Read More Google - Aug 15, 2026
Horrible experience, more than 3 hours of waiting for an oil change and they add a tire rotation to the bill without asking for my permission
If your looking for a oil and transmission go to a independent shop dealership will charge you a grand for that service smh
I can't recommend this dealership. The process was fast-paced and misleading, with key details left unsettled while they pushed to close.
I clearly said I was interested in a lease, and they repeatedly pushed me toward financing instead. I also specifically said I did not want my credit run multiple times. They ran it anyway, four times.
I have a strong credit profile and a solid income, so none of this was necessary. When I said I wanted to visit another dealership before deciding, the finance director, Daniel, responded, "I own all of those, I own all of ... Read More Google - Aug 4, 2026
Do not buy from here unless you want to be stranded on I-95 at 1am wit no triple A.
A terrible experience with awful service; they never called me back and kept my car for days. When they finally returned it, they hadn't actually provided the service I was looking for. I had to go elsewhere, where they didn't charge me a single dollar—the back part of my seat had just popped out a bit, so another mechanic simply snapped it back into place and said there was no charge. Meanwhile, the people at Central Park wanted to get me a brand-new seat that would have cost $3,000. That was my experience with them; I do not ... Read More Google - Jul 31, 2026
I came in for the fix for 2nd recall on my Jeep. They always get to me very fast. There was even enough time for me to get an oil change as well. Used their coupon on their web site and it was comparable in price to most other places. Everything worked out quite well.
Staff in the service area is rude. I went in to make an appointment bc they never answer the phone she was snappy bc she didn’t believe that I was calling to schedule . Everyone looked unhappy to be there and overalll that reflects on the job . Staff needs to be trained to be more welcoming and not snap back or challenge customers .
Rosemary is the best! Always friendly, helpful and very knowledgeable. Service is always fast and efficient. I would highly recommend Central ave Service dept
I have been using this Jeep Dealership for about 4 Years and they have always been very professional both in the parts and service centers. Very friendly as well.
Service department sucks. One of the employee was very rude even another customer agreed with me. Don’t waste your time or money here, there’s another location in White Plains not too far with better service.
Fine on the sales floor and in the service department is friendly and and helpful I have no problems when I’m gonna have to bring me in the car for service it’s done efficiently. Rosemary is a doll.
Normally I haven’t had issues with the service here. However, recently, things have changed . I had my Jeep checked due to an ongoing engine light issue. After $1100 in maintenance, the engine light came on while heading home.
I was told to return the vehicle immediately to the garage. I did, and the tech assured me of what the problem was (and that it was covered by max-care warranty). I would have to call Omar (service manager) and see what he says.
So when I called to get an appointment, dismissive and high-handed would be the nicest way to describe ... Read More Google - Jul 1, 2026
Good dealership had to keep on them but they did good…hopefully there will be no problems…
I recently brought my 2024 Jeep Wrangler Sahara to Central Avenue Jeep, and I had a great experience from start to finish. The team handled everything professionally and with respect. They diagnosed and cleared the check engine light, replaced the battery, and took care of several recalls efficiently.
What really stood out was how quickly the work was completed without sacrificing quality. They kept me informed throughout the process and got my vehicle back to me in a timely manner. The staff was courteous, helpful, and made the whole experience smooth and stress-free.
I really appreciate the level of service I ... Read More DealerRater - Jun 12, 2026
DO NOT GO TO THIS DEALER!! They leased me a lemon which ive been dealing with the entire 3 years of my lease… the check engine light came
On the very first night i drove it off the of lot. it was an absolute nightmare dealing with the service department all 6 times i had to bring the car into the dealer. The car broke down on me 4 times, stuck on the side of the highway cause it kept over heating…never mind the lemon cause we could say thats not the dealers fault but let me tell you the dealer gave ... Read More DealerRater - Jun 8, 2026
Excellent service and efficient service. Left my car overnight and it was ready immediately the next morning.
I went in for a oil change,The maintenance part itself was done in a good timing wait time wasn’t bad at all but when I dropped off my keys the gentlemen that took care of me wasn’t so friendly and just seemed like he really didn’t want to be there , also when I picked up the truck Who ever did the oil change didn’t leave a reminder sticker to when will be the next oil change I had to go back to get one. Wasn’t the worse experience but wasn’t so great neither.
Lady at front desk was rude. Sales guy refused to show me the car I was asking to see and tried to force me to see a different car. Terrible customer service. Will not return.
Marco is the absolute best customer person I’ve ever had highly recommended. He told me upfront how long it would take and he delivered my car even before the time he mentioned. Truly, an outstanding individual and someone I believe emulates fantastic customer service.
Sorry but for a dealership not to duplicate a issue and tell you that there is a known issue but refuses to put it in writing so that I can have paper trail is unacceptable. I have a 2025 grand cherokee with a defecting brake pedal and these dealerships say they can't find the issue. We'll I know why they can't and that's because they only get paid off commission. So when they check a car that's fully under warranty they don't do what their suppose to be cause they not getting paid. This place ... Read More Google - May 18, 2026
Poor customer service
Had an outstanding experience at Central Avenue Chrysler Jeep Dodge Ram purchasing my 2026 Grand Cherokee L Summit. The sales staff was friendly, knowledgeable, and made the entire process feel effortless. From the moment I walked in to driving off the lot, everything moved quickly and smoothly with zero pressure. Highly recommend this dealership to anyone in the market for a new vehicle!
Just be prepared to pay $5000 above the advertised price. They kept telling us we are getting the list price only to see $5000 added ($2000 to the price and $3000 a mandatory warranty charge) after applying and getting approved for financing. The salesperson was extremely helpful but the finance guy was rude and extremely arrogant.
If you are looking to waste money for so called "diagnostics" on MOPAR WARRANTY COVERED ITEMS come to this place. Orman (or whatever his name is) will talk down to you disrespectfully and explain you why every part of your care needs to be repaired. He will.also explain to you why your car needs a minimum of 3 hours diagnostics. Stay away from this dealer. Their competitors down in the city and in Cortlandt are way nicer, more effective, and don't rip your wallet open.
My fiancé’s truck broke down on April 20th, so he contacted the dealership regarding his warranty and was informed that the suspected issue was not covered. Based on that information, he had the truck flat-bedded to our local mechanic.
After our mechanic confirmed the issue, we contacted the dealership again later that day and again the following morning regarding warranty coverage. Both times, Rosemary at the front desk insisted the repair was not covered.
Because we were confident it was, we reached out to Nico, the sales representative who sold us the truck and warranty. He said he would ... Read More Google - May 4, 2026